Implementation of quality teams
The quality management is a method that requires the construction of quality teams that are able to face various problems of working organizations: the costs, the frustration of collaborators, clients and providers, the inefficiency and the inefficacy. The quality team allows to reinforce or regain the satisfaction of clients, to valorize the collaborators’ skills and ideas and enhance their ability to be active, to resolve problems with a step-by-step strategy, to turn management of control into the management of facilitating processes.